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German Inbound Customer Service Advisor – About You

Sofia, BG
Full time

Job Title:

German Inbound Customer Service Advisor – About You

Job Description

Are you the one who always gives fashion tips to your family and friends? Are you the one who is always busy making the right match for your outfit? Would you also like to help others in this? Do you get energy from the following keywords: fashion, shoes, beauty & accessories? Then we are looking for you! Then don't wait too long, read on!

We are growing!

Our brand-new client is a fashion e-commerce retailer with online shops in many European countries.

What we need is:

We are looking for experienced fashion advisors who would not hesitate to go the extra mile for our customers. As a representative of the brand, you will be expected to deliver high-quality customer service through phone, mail and social media. Our advisors will also work to improve sales and brand loyalty while handling enquiries including order taking, product information, tracking deliveries, returns, sizing etc.

We would rely on you to be proactive and become a key player in building our support team by sharing ideas and contributing to the overall improvement of the quality of services provided.

What you need to have is:

  • Affinity with Fashion and e-commerce
  • Fluency level in German, both written and verbal.
  • Working level in English
  • Ability to work on flexible shifts
  • Strong computer skills and sense of accuracy
  • Willingness to work with customers over the phone
  • Work experience in a call center is a plus

What do you get from us?

  • Competitive salary
  • A bright, modern and exciting place to work, with excellent staff facilities
  • Performance related pay
  • Medical plan
  • Life insurance
  • Various career development opportunities
  • Annual reward and recognition events
  • Holiday pay
  • Team and Concentrix events

About us:

Concentrix Corporation (Nasdaq: CNXC) is a leading technology-enabled global business services company specializing in customer engagement and improving business performance for some of the world’s best brands including over 95 Global Fortune 500 clients and over 90 global disruptor clients. Every day, from more than 40 countries and across 6 continents, our staff deliver next generation customer experience and help companies better connect with their customers. We create better business outcomes and help differentiate our clients through technology, design, data, process, and people. Concentrix provides services to clients in the following key industry verticals: technology & consumer electronics; retail, travel & ecommerce; banking, financial services & insurance; healthcare; communications & media; automotive; and energy & public sector. 
We are Different by Design.

#AGENTCNX

#wah

Location:

BGR Sofia - Advance Business Center

Language Requirements:

Time Type:

Full time

Please Note: Job cannot be performed in the state of Colorado, USA.