Concentrix Bulgaria

<p></p><p><span>Job Title:</span></p>English  Customer Support Professional for The Bridge<p></p><p><span>Job Description</span></p><h3>The Bridge develops manufactures and sells&nbsp;networking,<a href="https://en.wikipedia.org/wiki/Networking_hardware" target="_blank"><span> </span></a>hardware,&nbsp;software, telecommunications equipment&nbsp;and other&nbsp;high-technology services and products.</h3><h3><span>We are looking for a Customer Support Professional to join our team of bright and forward-thinking specialists</span></h3><h3></h3><h3>&nbsp;<br><b>So, what’s the role all about?</b></h3><ul><li><h3><span>Handling Business Clients requests via phone, email and chat</span></h3></li><li><h3><span>Providing support to the utilized services our customers use</span></h3></li><li><h3><span>Providing accurate information and maintain detailed and in-depth checks</span></h3></li><li><h3><span>Focusing on customer expectations and satisfaction</span></h3></li><li><h3><span>Collaborating with other team members to provide high-quality support</span></h3></li></ul><h3></h3><h3><b>You are good fit for the role if you:&nbsp;</b></h3><ul><li><h3><span>Are fluent <span>in</span> English</span></h3></li><li><h3><span>Are customer service oriented</span></h3></li><li><h3><span>Have excellent communication skills</span></h3></li><li><h3><span>Are experienced in MS Office</span></h3></li><li><h3><span>Have analytical and problem-solving skills</span></h3></li></ul><h3></h3><h3><br>What can you expect from us:</h3><h3></h3><ul><li><h3><span>Flexible working hours</span></h3></li><li><h3><span>Hybrid model of working</span></h3></li><li><h3><span>Comprehensive initial training and onboarding at the office</span></h3></li><li><h3><span>Competitive salary with performance-based bonuses</span></h3></li><li><h3><span>Comprehensive initial training and onboarding</span></h3></li><li><h3><span>Certification program accepted worldwide</span></h3></li><li><h3><span>Professional Development and Career Navigation programs to map out the steps in your development</span></h3></li><li><h3><span>Health and Wellbeing initiatives</span></h3></li><li><h3><span>Part of the additional benefits are Health and Life Insurance, Multisport card, Transport allowance, Bonus for important life events, Additional paid leave for education, Corporate discounts and many more</span></h3></li></ul><h3>&nbsp;<br><span>That's just the beginning. Send us your CV now to open the door to the new career opportunities ahead of you!<br><br>We’re looking forward to meeting you!</span></h3><h3></h3><p></p><h3><span>Who are we?</span></h3><h3></h3><h3><span>With 280,000 colleagues all over the world, we specialize in creating exceptional customer experiences and driving digital transformation for some of the world’s biggest and best companies.<br>We’re fanatical about our diverse and passionate people all across the world. We embrace all our different cultures, individualities, and personalities because we recognize that all our differences make us stronger together. Concentrix is an equal opportunity employer, and we process applicants without regard to disability, race, color, religion, gender, national origin, age, sexual orientation, gender identity or expression or any other characteristic. We show our colleagues how important they are by showering them with perks, like a culture of belonging; clear paths for career development; professional support, coaching and mentorship programs; performance-based pay; a global network of lifelong friends and peers; and more! (Like, lots more.)</span></h3><h3></h3><h3>#AgentCNX</h3><p><span>#wah</span></p><p></p><p><span>Location:</span></p>BGR Sofia - Advance Business Center<p></p><p><span>Language Requirements:</span></p><p></p><p><span>Time Type:</span></p>

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