Job Title:Customer Service Advisor with Bulgarian
This position is suitable for candidates who want to work in the office and are looking for standard working time.
We need your skills!
Be a part of our dynamic team today and help us grow. We are looking for inquisitive, self-driven and open-minded professionals to join us and our client which is a leader in the Tobacco industry offering innovative smokeless devices.
So, what’s the role all about:
Advising and supporting the consumers on their usage and maintenance on the devices
Achieving great customer satisfaction, focusing on clients’ needs, offering the best possible solution
Actively and creatively contributing to the whole support process, thus providing the best services and products for our clients
You are a good fit for the role if you are:
Fluent in Bulgarian (both written and verbal) and advanced in English
Experienced in a call center environment is an advantage
Active listener with positive attitude and tone of voice
Familiar with OS MS Windows & Office and Internet applications
Well-developed customer orientation skills
What you can expect from us:
Standard working hours – Monday to Friday, 10:00 – 19:00
Office based position
Comprehensive initial training and onboarding
Professional Development and Career Navigation programs to map out the steps in your development
Health and Wellbeing initiatives
Part of the additional benefits are Health and Life Insurance, Multisport card, Transport allowance, Bonus for important life events, Additional paid leave for education, Corporate discounts and many more
That's just the beginning. Send us your CV now to open the door to the new career opportunities ahead of you!
We’re looking forward to meeting you!
Who are we?
With 280,000 colleagues all over the world, we specialize in creating exceptional customer experiences and driving digital transformation for some of the world’s biggest and best companies.
We’re fanatical about our diverse and passionate people all across the world. We embrace all our different cultures, individualities, and personalities because we recognize that all our differences make us stronger together. Concentrix is an equal opportunity employer, and we process applicants without regard to disability, race, color, religion, gender, national origin, age, sexual orientation, gender identity or expression or any other characteristic.
We show our colleagues how important they are by showering them with perks, like a culture of belonging; clear paths for career development; professional support, coaching and mentorship programs; performance-based pay; a global network of lifelong friends and peers; and more! (Like, lots more.)
Location:BGR Sofia - Advance Business Center