Job Title:

Microsoft Forum Engineer with French and English

Job Description

We're looking for a Technical Support Advisor with passion for technology to join our Microsoft team.

Responsibilities:

• Troubleshoot and provide information about products supported by Microsoft TechNet Forum or software development topics supported by MSDN - Microsoft Developing tools

• Provide most adequate answers, information, or solutions.

• Maintain the level of knowledge about the supported products

• Works reasonable in order to apply the project processes and procedures, such as establishing customer relationship, set correct expectations, and apply the knowledge provided as well personal research in order to understand and troubleshoot the customer’s issues.

• Proactively drive topics about new products

Requirements:

• Fluency in French and English language.

• Working knowledge of Microsoft OnPremise server sofwate such as: Exchange, Sharepoint, Skype for Business,

• MSDN Specific - C#, C++, .Net or other programming languages, experience with Visual Studio or other IDEs

• Working knowledge of personal and server computer architecture.

• Strong Problem Solving and Troubleshooting Skills – analytic thinking.

• Skill to analyze, interpret and address customer needs.

• Ability to work in a time critical environment.

• Adapt accordingly to eventual changes in processes, systems, applications in order to maintain homogeneity of the support delivered

What can you expect from us:

• Standard working hours Monday – Friday

• Competitive salary with monthly performance-based bonuses

• Additional quarterly rewards – a chance to win one of the supported devices/accessories

• Comprehensive initial training and onboarding

• Certification program for Engineers accepted worldwide

• Continuous training and upskilling program provided by local SMEs or directly by the client

• Professional Development and Career Navigation programs to map out the steps in your desired development

• Health and Wellbeing initiatives

• Part of the additional benefits are Health and Life Insurance, Multisport card, Transport allowance, Bonus for important life events, Additional paid leave for education, Corporate discounts and many more

 
That's just the beginning. Send us your CV now to open the door to the new career opportunities ahead of you!

We’re looking forward to meeting you!

Who are we?

With 280,000 colleagues all over the world, we specialize in creating exceptional customer experiences and driving digital transformation for some of the world’s biggest and best companies.
We’re fanatical about our diverse and passionate people all across the world. We embrace all our different cultures, individualities, and personalities because we recognize that all our differences make us stronger together. Concentrix is an equal opportunity employer, and we process applicants without regard to disability, race, color, religion, gender, national origin, age, sexual orientation, gender identity or expression or any other characteristic.

We show our colleagues how important they are by showering them with perks, like a culture of belonging; clear paths for career development; professional support, coaching and mentorship programs; performance-based pay; a global network of lifelong friends and peers; and more! (Like, lots more.)

Location:

BGR Sofia - Advance Business Center

Language Requirements:

Time Type:

Full time