Job Title:

Ubisoft Player Support Agent with Italian

Job Description

Ubisoft is a French video game company with development studios across the world. 

If you consider yourself a gamer, check out our Player Support Agent role below!

Your Job Role:

• Handling gamers inquiries regarding PC/Console gaming issues by email, chat, and social media
• Providing complete troubleshooting following the established procedures
• Collaborating with other team members to provide high-quality support
• Focusing on customer expectations and satisfaction
• Contributing to reaching individual and team performance targets

What you need to have:

• To be fluent in Italian and advanced in English
• To be familiar with PC and Console gaming
• Excellent communication skills
• Ability to identify and understand clients’ needs
• Ability to present complex information in a simple way

Why choosing Concentrix?

• Flexible working hours – Monday - Sunday
• Competitive salary with performance-based bonuses
• Professional Development and Career Navigation programs to map out the steps in your development
• Health and Wellbeing initiatives
• Part of the additional benefits are Health and Life Insurance, Multisport card, Transport allowance, Bonus for important life events, Additional paid leave for education, Corporate discounts and many more

 
That's just the beginning. Send us your CV now to open the door to the new career opportunities ahead of you!

We’re looking forward to meeting you!

Who are we?

With 280,000 colleagues all over the world, we specialize in creating exceptional customer experiences and driving digital transformation for some of the world’s biggest and best companies.
We’re fanatical about our diverse and passionate people all across the world. We embrace all our different cultures, individualities, and personalities because we recognize that all our differences make us stronger together. Concentrix is an equal opportunity employer, and we process applicants without regard to disability, race, color, religion, gender, national origin, age, sexual orientation, gender identity or expression or any other characteristic.

We show our colleagues how important they are by showering them with perks, like a culture of belonging; clear paths for career development; professional support, coaching and mentorship programs; performance-based pay; a global network of lifelong friends and peers; and more! (Like, lots more.)

Location:

Bulgaria - Work at Home

Language Requirements:

Time Type:

Full time