Do you have an education within technical engineering? Are you looking for your next opportunity to work in a global company? Do you have experience in working within technical support? Then we have the job for you! We at Jefferson Wells are looking for a technical customer support to our global client within cooling systems in Landskrona! We welcome your application today!

Start: ASAP

City: Landskrona

Assignment: This is a consultant assignment ongoing to end of the year with a chance of extension.

Role description:

Provide internal and external customer support (e.g. technical, order assistance, payment-related assistance) and coordinate with relevant resources to have complete case ownership and to increase customer satisfaction. Ensures the resolution of customer issues (e.g. order, technical, payment) by coordinating with Sales, Operations, Supply Chain Management, and other internal and/or external teams. Coordinates resolution with After- Sales Service and/or Spare Parts teams.
You will also help customers with questions within for example spare parts orders, also about warranty handling, continuously update the customer register and technical support.

About you:

To succeed in this role, we see that you have a degree or masters in relevant field within tech, example within engineering. You have 2-6 years of experience working within a similar role. We also see that you have knowledge in excel and ms office, if you have experience in SAP it is a plus. You must also have knowledge in writing and speaking in both english and swedish.

About Jefferson Wells

Jefferson Wells is part on Manpower Group and we are the global leader in accelerating careers and propelling business growth across Finance, Engineering, purchasing, communication, marketing. As a consultant at Jefferson Wells you will have access to a career network with thousands of colleagues within your field.

Application

We do not accept applications by e-mail. Send in your application as soon as possible. The applications will be evaluate continuously.

Please attach your CV and apply to this position through this web-page. Should you have any questions regarding the position or Jefferson Wells, you are more than welcome to contact talent acquisiton specialist Filippa Müntzing at Filippa.muntzing@jeffersonwells.se