At SiteMinder we believe the individual contributions of our employees are what drive our success. That’s why we hire and encourage diverse teams that include and respect a variety of voices, identities, backgrounds, experiences and perspectives. Our diverse and inclusive culture enables our employees to bring their unique selves to work and be proud of doing so. It’s in our differences that we will keep revolutionising the way for our customers. We are better together!
What We Do…
We’re people who love technology but know that hoteliers just want things to be simple. So since 2006 we’ve been constantly innovating our world-leading hotel commerce platform to help accommodation owners find and book more guests online - quickly and simply.
We’ve helped everyone from boutique hotels to big chains, enabling travellers to book igloos, cabins, castles, holiday parks, campsites, pubs, resorts, Airbnbs, and everything in between.
And today, we’re the world’s leading open hotel commerce platform, supporting 34,000 hotels in 150 countries - with over 100 million reservations processed by SiteMinder’s technology every year.
About the Senior Data Operations & Engineering Manager role...
Recognised as the most senior level Data Specialist, the role requires a deep experience in Information management, data warehousing, analytics, and data engineering to provide tactical and strategic direction in the areas of business intelligence, analytics, data engineering, data analysis and strategy development and assessment of data quality and consistency across platforms, products and geographical areas.
You will act as a point of liaison for all data engineering and ops projects including infrastructure development, analytics, data analysis, data quality and related projects. You will be responsible for all the data assets of the analytics team and will engage in requirements analysis, Solution design, stakeholder management and project delivery management of various data ops projects.
You will develop a detailed knowledge of the underlying data and data products and become the subject matter expert on content, current and potential future uses of data and the quality and interrelationship between core elements of the data repository and data products. This individual will possess a combination of business knowledge, technical skills, and people skills to ensure the successful delivery of data ops projects.
What you’ll do…
Perform a key management and thought leadership role in the areas of data architecture, and advanced data techniques, including data discovery and analysis, data modelling, data access, ETL, data warehouse design, data visualization and thereby design, develop and implement an end-to-end BI solutionHelp motivate, develop and mentor the teamSet the vision, gather requirements, gain business consensus, performing vendor and product evaluations, mentor business and development resources, and deliver solutions, training and documentation related to Data and BI solutions.Prepare a data technology roadmap that is in line with the data strategy of the organisationWork with multiple teams to understand the business requirements and business processes, design/optimize the data warehouse, define ETL/ELT processes for the data warehouse, develop BI solution as per user requirements and ensure end delivery and adaptation of BI solutionBe an active participant in Executive Data Governance Council that sets the direction for data standards, data values and data usageOperate in an internal advisory role providing a consulting function back to multiple stakeholder groupsWhat you have…
A minimum of 10 years experience in a directly related area, during which both professional and management capabilities have been clearly demonstrated5+ years hands-on experience in data engineering on any cloud platform. 3+ years of experience working in a data operation roles involving major data transformation workExperience in configuring optimal data platforms using Snowflake (highly preferred), along with other data lakeExperience in providing practical direction on information and analytics platforms in conjunction with EDW and BI tools and technologiesExperience in delivering automated data platforms using Cloud data stackGood knowledge of the latest trends and developments in Cloud data technologies including the area of Opensource tech stack Solid experience with Data Warehouse and BI systems; extensive experience in collecting business requirements from customers and transforming the requirements into DB data warehouses and BI solutionKnowledge of OLTP and OLAP database architecture and experience in data modelling, design and delivery of data warehouse projectsExperience in migration of BI and data warehouse solutions across platforms. Experience in end-to-end BI project delivery including initial phases of requirements analysis, solution design, effort estimation, source data analysis, source data mapping, ETL, to end BI project deliveryExpert knowledge of cloud data integration tools like Fivetran, Hightouch, etc., and highly skilled in developing advanced scripts using SQL and PL/SQL with the ability to perform query optimizationExperience in the design and delivery of various BI and reporting solutions using multiple visualisation toolsExperience in working with various business teams and providing readily usable data strategy solutions to support various organizational activities like Marketing campaign strategy, Sales account planning strategy, etc.A good understanding of the Data engineering landscape and is capable to have deep technical discussions with data engineering teams during brainstorming sessionsExperience in recruiting, training, assisting and managing geographically distributed offshore data ops teams comprising of highly skilled data analysts.Good understanding of data strategy compliance with various regulatory requirements across geographies such as GDPR, PCI, PII, ISO, etc. Experienced in stakeholder management and able to coordinate and train end users during UAT and in securing business sign-offExcellent written and verbal communication skills; day-to-day management and communications are a must.Our Perks & Benefits…
- Equity packages for you to be a part of the SiteMinder journey
- Hybrid working model (in-office & from home)
- Mental health and well-being initiatives
- Generous parental (including secondary) leave policy
- Paid birthday, study and volunteering leave every year
- Sponsored social clubs, team events, and celebrations
- Employee Resource Groups (ERG) to help you connect and get involved
- Investment in your personal growth offering training for your advancement
Does this job sound like you? If yes, we'd love for you to be part of our team! Please send a copy of your resume and our Talent Acquisition team will be in touch.
When you apply, please tell us the pronouns you use and any adjustments you may need during the interview process. We encourage people from underrepresented groups to apply.
#LI-Hybrid