People Support Advisor, HR – Holyhead

Are you an adaptable and dedicated HR professional seeking a career that defies the ordinary nine-to-five routine? Do you relish the idea of working in the vibrant ferry industry, where your responsibilities sync with the sailing schedules of our fantastic ships? Discover the unique blend of HR expertise and maritime adventure in this one-of-a-kind role!

Our People Support Team are looking for a welcoming, caring and reliable Advisor / Administrator to join us. This is a varied entry level role for someone who aspires to, or wants to develop their HR career by getting involved in a wide range of people related matters. CIPD Study support and funding is available for the right candidate. 

Supporting the wider Stena Line organisation across the Irish Sea region, you will be passionate about delivering a best-in-class service to your key stakeholders and fellow colleagues. Join our People Support Team based in Holyhead port. We offer excellent work-life balance, with hybrid working supported.

We pride ourselves on our desire to help employees realise their potential by identifying the right people for our thriving global business.

Some of your key responsibilities:   
- Providing first line HR advice and practical support on queries via a telephony and ticketing system. Responding to general enquiries and escalating issues when required.
- Manage the new starter process; from pre-employment and offer stage through to probation completion (includes producing offer letters, employment contracts and managing the background checking process via a third-party provider).
- Support the delivery of People objectives, taking ownership of ad hoc projects as and when directed.
- Key point of contact for all People related queries for Ports and Terminals and Ships.
- Produce employee contract change letters, liaise with managers as appropriate and undertake any follow up activities including updating the HR systems.
- Driving engagement initiatives by liaising with key stakeholders
- Support our employee relations and absence management processes by monitoring and updating information and coordinating some meetings and issuing associated correspondence; this will include contacting colleagues and line managers when required.
- Manage the leaver process including responding to resignation letters, liaising with payroll and benefits administration.
- Maintain the HR system with starters, leavers, changes, right to work checks, background checks and holiday entitlements.
- Working collaboratively with key stakeholders to facilitate the recruitment process by providing advice and support.

BENEFITS.
- Competitive basic salary (£28,000 - £30,000 dependent on experience) 
- Flexible Working 37 hours per week FTE
- Fantastic work-life balance, hybrid working (3 day per week in the office) 
- 75% Rail discount throughout UK
- Concessionary travel on any route on the Irish Sea/North Sea
- Company pension & life assurance scheme 
- A generous holiday allowance of 25 days plus bank holidays 
- Recognition scheme 
- Employee Assistance Programme 
- Great working environment Sea and Shore 
- Continuous training, coaching and development within a helpful and encouraging environment with progression opportunities 

We believe a hybrid solution between the office and working remotely will create the best environment for us to be creative, productive and find a work-life balance creating magic today and tomorrow.

Who you are
At Stena Line your personality matters as much as how good you are at what you do. It is important that you are a flexible person who is willing to take on many different tasks and enjoy working with administration. You are keen on getting things done but at the same time detail oriented and structured. You are open to new conditions and challenges. You are also trustworthy and deliver on what you have promised. Your positive attitude and approachability will be a great success as well as your ability to connect with people.

The team ethos is very much focused on ownership and challenging the status-quo. We encourage innovative thinking and collaboration so when you have an idea or want to share best practice amongst your team, own it, and be confident in your ability to deliver.

Qualifications:
- A confident communicator across all formats in both a personable and professional manner 
- High attention to detail and accuracy through self-review and peer checking 
- Ability to prioritise and escalate where necessary 
- Employee experience focused approach 
- Excellent computer skills with accurate keyboard skills 
- Well organised with excellent time management skills and the ability to effectively prioritise your workload 
- Competent with Microsoft Office packages (Word, Excel, PowerPoint, Teams, SharePoint, and ideally Power Automate & PowerBI) 
- CIPD Level 3 qualification preferable but not essential (opportunity to study within the role) 

Interested? 
This is a full-time, permanent position based in Holyhead within our People Department. To apply, please register your profile and send in your CV in English as soon as possible but no later than 23rd May, 2024. We are having an ongoing selection, so do not wait with your application. Please note that due to GDPR we do not accept applications via e-mail or postal service. 

If you have any questions regarding the position you are welcome to contact Charlene Banda, People Manager at charlene.banda@stenaline.com or about the recruitment process you are welcome to contact Rebecca Small, Talent Acquisition Partner, rebecca.small@stenaline.com.  

About Stena Line
As a leader in sustainable shipping, Stena Line has Europe’s most comprehensive route network focusing on transportation of both passengers and freight. We have over 5,900 employees in our Stena Line family across Scandinavia, around the UK and the Baltics, all actively support the daily business. 

Our purpose is to be a trusted link between people, places and societies. We play a vital role in keeping everything connected. We make sure people and goods arrive where they need to be, enabling business to thrive and societies to grow. We connect family and friends, and make it possible to explore new destinations or revisit favourite places.

We are committed to maintaining and developing a sustainable working environment, free from harassment, that gives equal opportunities to everyone. We embrace equality, diversity and inclusion – and welcome all applicants.