Vestas is the world leader in wind technology and a driving force in the development of the wind power industry. Vestas' core business comprises the development, manufacture, sale, marketing, and maintenance of Wind Turbines. Come and join us at Vestas!

Region APC > Service APAC > Service Operations Support

Service Operation Support

Responsibilities

•Technically Plan a Work order (clearly specified, enriched with relevant information, map a work type / task list or manual planning: Define and search out all required materials, tools, services, and resources) Customer specifics considered in technical planning.
•Task list improvement opportunities identified and aligned with Technical Support, who triggers Task List creation & updates)
•Perform an entitlement check via system support and identify T&M opportunities and check the status with Contract Manager for Planning
•Identify CIM opportunities and link work order (if applicable)
•Reassign a work order to Technical Support Engineers if advanced planning is required OR to Upstream if commercial clarification is required.
•Confirm readiness for works to be executed (system), Tools, parts & services are planned and monitored on time before crew mobilization.  
•Service schedule is aligned with the obligations in service contracts.
•Prepare, level out & assign works for the territory & tasks of responsibility, to deliver best match for needs and potential. (i.e., weather conditions & skills)
•KPIs and PPIs related to Planning & Scheduling are balanced and under control.
•Confirm readiness for works to be executed (system). Prepare 12-week planning (long-term planning) / short term planning (3-week detail plan)
•Bundle and optimize work order composition.
•Perform the availability check (material, tools and competences) * (create purchase requests)
•Assign service appointment to service crew by managing service crew composition on short term.
•The Candidate is shall be willing to work in  shifts (24x7 Rosters) 

Qualifications

•Diploma or Degree in Electrical & Mechanical with few years of relevant area 
•Technical background with experience in Wind turbines will be added advantage.  
(Vestas / Multi Brands)Service Planning background and planning Experience in Blades and Wind turbines Main components will be added advantage.
 

Competencies

•Good understanding Service AOM
•Ready to read into technical documentations and drawings.
•Affinity to work according to processes and navigate in technical (commercial) related systems.
•Self-organization / good time management and stress resistant
•Technical communications skills
•Knowledge in SAP and Salesforce

What We Offer

Vestas provides an open, respectful and global culture, attractive compensation package and long-term career development. Choose us, choose a brilliant future! To meet business growing needs, Vestas needs a lot of expertise to join us. We care and respect all employees and will offer attractive benefits which include: A broad program of on job training, A new platform for professional and personal development, Bonus Program, Colorful team activities and etc.

We put the emphasis on developing both personal and professional skills. In return, we expect you to work efficiently to achieve results.

Additional Information

Your primary workplace will be Vestas India, Chennai.

Please note: We do amend or withdraw our jobs and reserve the right to do so at any time, including prior to the advertised closing date. Please be advised to apply on or before 30th Novemeber 2024.