Job Title:

Senior Sales Representative with Portuguese – Sales Development (Late Shift)

Job Description

ServiceSource is now part of Concentrix (Nasdaq: CNXC), a leading global provider of customer experience (CX) solutions and technology.
We continue to offer revenue generation services under the B2B Sales Services business line now with an expanded global footprint, accelerating B2B digital sales and customer success transformation for the world’s best brands. With end-to-end capabilities across Strategy + Talent + Technology, we’re helping clients scale faster, work smarter, and reliably grow their revenue through data-powered insights and proven methodologies.
We are an inclusive, diverse, and expert team of more than 3 000 sales, customer success and business professionals around the world.

We embrace a high-performance culture that promotes growth, success, and opportunity for our employees, clients, and partners.

Join us!

What the role looks like:

• Achieve your revenue-based quota by selling/renewing products/services
• Offer upsell opportunities
• Work within the dedicated territory for clients
• Provide accurate weekly/ monthly/ quarterly sales forecast
• Manage high volume of customer contacts through phone and email each day – majority of communication is outbound
•  Promote strategic adoption of product(s) enhancing the customer experience, establishing optimal usage behaviours and accelerating the customer's time to value
• Collaborate with cross-functional teams and management to optimize sales processes, systems and achieve a superior customer experience
• Maintain the customer management system (CRM) to ensure all relevant data is captured in a timely manner
• The working hours for this role are M/F, late shift from 15:30 pm till 12:00 am
• Work from the comfort of your home (remote position).

Your profile:

• Fluent level of Portuguese – both written and spoken
• Good level of English language
• Experience working in a customer service, sales or outsourcing environment is preferred
• Knows how to drive value-based selling approach to clients and channel partners in a fast-paced environment
• Solid knowledge of MS Office programs
• Experience working with MS Dynamics CRM or similar will be an advantage
• Keen on new technologies
• Ability to manage multiple tasks effectively

What we offer:

• Friendly multicultural and multilingual environment
• Mentoring, training, and career development programs
• Happiness programs and internal social events
• Additional health care package
• Benefits and discounts - food vouchers, Multisport card, etc.
• Birthday Time Off
• Volunteer Time Off

Please send us your CV in English.

Only short-listed applicants will be contacted.
All applications will be treated as strictly confidential

Help us G.R.O.W. Join us!

Location:

BGR Sofia - Capital Fort Building, Tsarigradsko Shausse 90

Language Requirements:

Time Type:

Full time