What the role looks like: 

• Ensures that client’s customers are consistently satisfied with the client’s products and services, and resolves escalated issues 

• Achieve revenue-based quotas based on successful management of client accounts and supporting processes to meet operational needs and growth objectives 

• Evaluates the client's customer needs and proposes potential solutions 

• Serves as a single point of contact for the client customer and may coordinate the work of client service teams 

• Utilize data to successfully remediate customer concerns/roadblocks prohibiting satisfaction 

• Manage external competitive pressures and effectively handle objections 

• Work with multiple stakeholders, building effective relationships with decision-makers at all levels 

• Responsible for managing sales territory and achieving monthly quotas 

• Negotiate skillfully in tough situations 

• Identify risk and barriers to success; develop contingency plans when necessary 

• Identify opportunities for additional product or service sales 

• Use data to help influence buying/renewal process 

• The working time is from Monday to Friday; 09:00 til 17:30 o’clock 

Your profile: 

• Fluent level of English– both written and spoken 

• 6+ years working in a sales or account management preferred 

• Demonstrated ability to effectively communicate in a fast-paced environment while developing positive relationships 

• Experience in high volume calling preferred 

• Proven track record of success in sales or account management 

• Passion for exceptional customer experience and sales 

What we offer: 

• Friendly multicultural and multilingual environment 

• Mentoring, training, and career development programs 

• Happiness programs and internal social events 

• Additional health care package 

• Benefits and discounts - food vouchers, Multisport card, etc. 

• Birthday Time Off 

• Volunteer Time Off 
   

Please send us your CV in English.  

Only short-listed applicants will be contacted. 
All applications will be treated as strictly confidential 
 
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